Refund Policy

At Rizwa.store, we aim to provide a smooth shopping experience. If you are eligible for a refund under our Returns & Refunds Policy, the following terms apply.

Refund Eligibility

A refund may be available when:

• You receive a damaged or defective product.

• You receive an incorrect product.

• Your return request is approved according to our Returns & Refunds Policy.

• An order is successfully cancelled and a refund is applicable.

Refund Process

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed using the applicable payment method.

Refund Processing Time

After approval, refunds may take additional time to appear in your bank account or payment account depending on your payment provider or bank.

Non-Refundable Situations

A refund may not be available for products that:

• Have been used, damaged, or altered by the customer.

• Are returned without following the required return process.

• Do not meet the applicable return conditions.

Certain products may also be non-returnable or non-refundable where applicable.

Shipping Charges

Refunds of shipping or delivery charges, where applicable, will be handled according to the circumstances of the return and our applicable policies.

Contact Us

For questions about refunds, please contact us:

Email: support.rizwa@gmail.com
Phone: +91 9074155415

Please include your order number when contacting us about a refund.

Rizwa.store
Last Updated: [24/9/2026]